FREQUENTLY ASKED QUESTIONS

📦 Orders are delivered within an estimated 5 to 8 business days , depending on destination and availability. You will receive a tracking number as soon as your order is shipped.

🔁 We accept returns only on non-personalized, non-electronic, and non-food items within 7 days of delivery , provided they are unused and in their original packaging. See our return policy for more details.

🚫 We do not accept returns or exchanges on:
, once the design has been approved by the client.
, for safety and hygiene reasons.
Claims will only be accepted in the case of manufacturing defects or damage during shipping.

🔌 Electronic items include a limited warranty against manufacturing defects . We do not cover damage due to misuse or normal wear and tear. To qualify for the warranty, you must contact us within 7 days of delivery .

We accept credit and debit cards, PayPal, and other secure payment methods. All transactions are secure to ensure your security and confidence when purchasing.

For logistical reasons, orders are processed quickly once confirmed. If you need to make a change, please contact us within two hours of purchase and we will do our best to help you.

Yes . Once your order has been processed and shipped, you'll receive an email with the tracking number and a link to monitor the shipment in real time.